Pays
Pologne
Ville
WARSAW
Area
Poland
Lieu de travail
WARSAW-ALEJA JANA PAWLA II(POL)
Société employeur
WIVAT POLSKA SP ZOO
Domaine
Commerce
Type de contrat
CDI
Expérience
Minimum 3 ans

Contexte et environnement

Eurovat, a subsidiary of TotalEnergies, provides tax recovery assistance services to international road transport companies across Europe, enabling them to focus on their core business. The company operates in a highly competitive, international, and fast‑evolving environment, managing significant financial and information flows on a daily basis. Activities take place in a multi‑currency and multi‑legislation context, requiring agility and regulatory awareness. Teams are multicultural and spread across two sites (France and Poland), with strong proximity and collaboration between departments to best serve a diverse international client base.

Activités

Join Eurovat & Wivat and become a key player in delivering expert VAT refund services to international clients in a dynamic and regulated environment.

Your activities: 
  • Manage customer accounts end‑to‑end, from prospecting and onboarding to ongoing relationship management via email, phone, and digital channels.
  • Maintain and customize customer accounts in ARTIC, ensuring data accuracy, document verification, and compliance with internal requirements.
  • Advise and upsell Eurovat services, providing expert guidance on VAT refund processes and maximizing value for customers.
  • Execute VAT refund operations, including document checks, claim submission, follow‑up, appeals handling, and support during tax authority audits.
  • Coordinate financial follow‑up, ensuring accurate invoicing, refund transfers, and payments between customers, partners, and Eurovat.
  • Maintain effective relationships with fiscal authorities, monitoring legal changes and new VAT legislation within the EU and neighboring countries.
  • Contribute to continuous improvement, by testing system changes, supporting new processes, and participating in team projects to streamline operations.

Profil du candidat

📚 Education: A‑level standard required; graduate level preferred.

⏳ Experience: Initial to solid professional experience required, with exposure to data‑driven, operational, or client‑facing roles.

🖥️ Technical skills: Strong numerical and analytical skills, high level of autonomy and organization, solid IT proficiency, ideally with advanced MS Office tools; ability to process large volumes of data accurately while meeting strict deadlines.

👉 Soft skills: Good communication and commercial awareness, ability to work effectively in a team environment, and willingness to support and train colleagues.

🌍 Languages: Professional proficiency in Romanian, English, and French is required.

✅ Interested in this opportunity? Join an international, fast‑paced environment and apply now to become part of Eurovat & Wivat.

Informations supplémentaires

TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.
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