GT Market in Tanzania remains very competitive at both consumer and reseller levels.
(Consumers are striving for dedicated service, products and onsite services of High quality, continuous improvement programs on one hand and EWURA discounted price levels on the other., Major Consumers have maintained long term relationships with suppliers. A growing reseller market dominated by independents.,
Strong presence on Construction, Beverages, Cement and Sugar.
There is still reluctance by major consumers to submit cover/guarantee for trade debts.
Implementation of GT Managers duties calls for direct liaison with all other departments such as Finance (orders/ confirmation of funds receipt), Operations (Loading, transport, equipment installation and maintenance), Network (Cards) and Specialities (majority of client prefer one supply contract for both fuel and lubricants), HR (Recruitment, training).
Activiteiten
Develop and implement a GT organizational structure based on sectoral segmentation. Leader and coordinator of the GT organization in preparation of annual, monthly and weekly action plans that are geared to attain the BU 2020.
Buildup, and implement a client retention, prospection and penetration action plan for GT (consumers and resellers) through protection of existing clients in our strong segments (Beverages, Cement, Sugar, Forestry and Energy) and identification of potential for penetration in fast developing segments, (Mining, Construction, Manufacturing, Oil & Gas and Telecommunication)
Leader and coordinator of GT team in procurement of tenders (both local and regional), preparation of proposals, post tender and contract negotiation
Supervise the execution of TOTAL client contractual obligations in tandem with other company departments (equipment installation, credit management, maintenance of equipment, efficient logistics, and after sales service)
Constantly monitor performance on sales volume, margin and risk levels of business so as to identify improvement levers in order to attain BU 2020
Enforce generation of sales volume, and implementation of controls (price, margin and credit) by use of tools (daily volume and margin reporting, resellers price meetings, credit limit reviews, waivers, and credit control meetings)
Developing the concept of Systematic Risk and Rewards analysis across the team throughout the life of a client contract.
Generate key line business reporting and indicators (i.e. use of SALSA amongst the team, prospection, Sales & Account contributions).
Develop and implement a GT client centricity approach to enable better understanding of customer interests and positions so as to enhance customer satisfaction.
Prepare and participate at major client business review meetings (held on quarterly basis).
Recruitment and Development of assistants/collaborators as required (+ EIA). Both on the job and Group training programs
Direct follow up on collection of key accounts (with emphasis on 10 major clients on both fuel and Resellers). Liaison with legal department and follow up on legal proceedings when matter related to GT
Ensure the good implementation and respect of all GT procedures
Develop the Total attitude among the team – Implementation of Variable compensation scheme for the GT staff.
Contribute to the success of a Service Level Agreement (SLA) with other departments (Logistics, Equipment maintenance, Customer service) in order to maximize customer satisfaction as final result.
Implement the use of new tools including Where is my truck, deployment of mobile tanks, Excellium, Consignment management, and Fuel management systems
Coordinate actions required to address client complaints including pushing for detailed investigations into the cause of the complaints.
Participate in scheduled management committee meetings and ensure implementation of directives issued by the mancom.
Participate in Company crisis management cell and other relevant matters related to HSEQ.
Profiel kandidaat
Degree or Masters, in Engineering /Marketing/Economics with at least 10 years of experience and 3 years in management
Proactive with strong analytical, team leadership and negotiation skills
Good personality and ambitious to achieve best possible results.
Good and sound knowledge of corporate sales (General Trade)
Excellent computer skills.
Possess a clean driving license
Aanvullende Informatie
TotalEnergies waardeert diversiteit, bevordert individuele groei en biedt carrièremogelijkheden met gelijke kansen.