The trading environment is fast‑paced and highly dynamic, with time‑sensitive, business‑critical activities that demand strong planning, organizational skills, and exceptional attention to detail. The Operations Representative must demonstrate strong analytical, problem‑solving, and troubleshooting abilities to quickly identify and resolve issues. This role is highly operational and requires effective management of unexpected after‑hours emergencies, along with on‑call availability 24 hours a day, 7 days a week.

The jobholder will be part of Trading Operations—within the Front Office—and will serve as a key interface between Operations and the broader organization, including Trading Desks, Middle Office, Back Office, Finance, and Legal. The role is essential to ensuring the efficient implementation, operation, and execution of the organization’s expanding commodities portfolio. Key operating and financial statistics related to the organization’s trading and marketing activities include:

• Trading volumes: 4.0–5.0 Bcf/day (40–50 Bcm/year)
• Storage capacity: 3.0 Bcf
• Firm transportation capacity: 1.0 Bcf/day (monthly)
• Monthly scheduling activity: 500–1,000 pipeline interconnects across more than 50 U.S. pipelines
• Transactions: 6,000+ per month

The role requires accurate, thorough, and timely nomination and actualization of gas and related byproducts. It also involves preventing material imbalances, cash‑out payments, and penalties by closely monitoring operational activity. In addition, the jobholder must provide accurate and timely responses to interdepartmental requests to support smooth and efficient operations.

Activities:

• Assist Front Office with the management, optimization, and cost‑control activities associated with assigned markets and/or physical assets.
• Communicate independently with external counterparties and internal teams regarding daily portfolio activities, ensuring effective and timely information flow through appropriate channels.
• Nominate and monitor operational activities for assigned markets and/or physical assets, including managing operational balancing points and meeting industry deadlines. Monitor and address imbalances, taking corrective action to minimize financial exposure.
• Analyze and verify operational reports to ensure accurate and timely information is obtained and distributed to all relevant parties.
• Ensure physical transactions are accurately recorded in the organization’s proprietary risk‑management system, including verifying transaction details against third‑party operational statements and resolving discrepancies promptly.
• Support internal groups throughout the deal‑flow and physical‑settlement process by providing necessary reports and statements for accounts receivable and payable activities.
• Assist Trading Systems and Information Technology teams with ongoing improvements to proprietary software and hardware.
• Contribute to the development, implementation, and continuous enhancement of internal controls; perform all operational activities in accordance with internal policies, procedures, and applicable laws and regulations.
• Participate in weekend and holiday on‑call rotations, monitoring operational activities and communicating with external counterparties and internal teams as needed.

• Undergraduate degree in economics, finance, engineering, business administration, or equivalent experience.
• Two to five years of relevant industry experience.
• Strong critical‑thinking and analytical skills, with a high level of accuracy and attention to detail.
• Effective written and verbal communication skills when working with internal and external teams.
• Excellent organizational abilities and strong computer proficiency.
• Ability to perform in a high‑pressure, fast‑paced environment and meet deadlines with minimal supervision.
• Ability to work collaboratively and maintain strong working relationships across teams.
• Demonstrated initiative and effective time‑management skills to independently develop the knowledge and capabilities required for the role.
• Ability to provide rotational coverage during nights, weekends, and holidays.