Country
United Kingdom
City
LONDON
Area
London
Workplace location
LONDON-TEN UPPER BANK STR(GBR)
Employer company
TOTALENERGIES MARKETING UK LIMITED
Domain
Sales
Type of contract
Regular position
Experience
Less than 3 years

Context & Environment

The job holder reports directly to the General Aviation & Sales Support Manager and provides administrative support to the Sales teams, enabling the accurate and efficient process for orders, invoicing and cash collection, with a commitment to customer service and adherence to company policy.

Activities

Special Fluids

  • Consignment location invoicing
  • Responsible for entering SFL orders for UK and Imported products 
  • First point of contact for customer queries during the order to cash process (transport, delivery, pricing & invoicing)
  • Liaise with depots & customs agents for import and export paperwork preparation
  • Raise credits & debits on SAP in line with requests from Business Managers
  • Month end reconciliation invoicing and goods receipts 
  • Orders confirmation in SAP to allow invoice generation.
  • Process TotalEnergies Fluids invoices.
  • Manage certificates of analysis
  • KPI & Customer Complaints Management

Candidate Profile

Good level of IT literacy, good prioritization & organization skills, good communication skills, problem solving ability, high customer care orientation, ability to work under own initiative with minimal supervision and attention to detail.

12 to 18 months’ experience in Customer Service or Sales Support.

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
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