TotalEnergies is a broad energy company that produces and markets fuels, natural gas and electricity. Our 100,000 employees are committed to better energy that is more affordable, more reliable, cleaner and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major.

TotalEnergies Global Services Bucharest (TGSB) is an captive shared service center delivering services for ~50 entities/countries with ~ 500 employees, multi-countries accounting and IT shared services site covering 3 business lines (Exploration and Production, Refining and Chemicals, Marketing and Services), 3 zones (Europe, Africa, America) in several languages (English, French, German and others)

Responsible for communicating and clarifying with the team, the affiliate’s needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.

Set clear team goals, delegate tasks and set deadlines;

Ensures balanced workforce planning and workload allocation;

Over see day-to-day operation, monitor team performance and report on metrics-SLAs agreed with the internal customer and achievement of corresponding KPIs for self and managed team;

Intervene when necessary to aid the team in resolving issues;

Ensuring and controlling quality of service delivery to the clients by mentoring, coaching, guiding and developing team members;

Ensures the team’s SLA, KPIs and Service Quality commitments to affiliates are met;

Accountable for creating an environment oriented to trust, open communication and responsibility;

Management: Leading a group of 7-13 direct reports–Analysts;

Minimum 1 year as a Team Leader

Senior Analyst with experience on C2F processes

Previous experience in transition is a plus

Good SAP and Service Now know how

Good communication skills, teamwork, problem solving, open-mildness, people orientation

English & French – minim B2

              Job Posting Specifics

More than 6 months since previous participation in an internal recruitment for a similar position

No disciplinary records in the previous year

Good performance record in the previous year

 TGSB acts in the field of recruitment and selection of personnel with the aim that selected candidate must meet all necessary requirements of the position in terms of education, competencies and skills, and also of moral and behavioral aspects.

Recruitment and selection activities will be done with TGSB’s specific methods that underline the candidates’ competences –Performance Based/Behavioral  Interview.

Recruitment and selection process is performed in a safety, confidential, and trust climate so that the CV application of any candidate should be a pleasant experience characterized by professionalism